Our team, #AgeInclusionMakers, has been developing a service cluster for 10 years which is the only comprehensive tool available in the market for organizations to adapt their products, services, and staff teams to demographic changes.

Our tools are highly effective in increasing sales in the 50+ customer segment, improving your NPS score, retaining talent in your organization, and effectively recruiting people of all ages.

#Age Inclusion Makers is Europe's first one-stop hub of knowledge and experts implementing universal solutions for all generations in line with a proprietary inclusivity agenda improving companies' financial performance and quality of life in longevity.

Age inclusivity:

In the labour market

The programme connects all generations and prevents ageism towards young and older employees.

In the consumer market

The programme improves age-friendly products and services and strengthens the role of the growing silver population as consumers.

In both areas, the programme incorporates innovative tools, implemented with major companies in the market, that strengthen both businesses, improve indicators and meet corporate social responsibility and sustainability goals.

Everyone who joins us and implements inclusive change will be a creator of inclusivity in their organisation or in their home market (for Major Foreign Partners).

Bank BNP Paribas has received support in empowering the customer service processes for older customers at its branches and was awarded our OK SENIOR® certificate.

We started the process of supporting our client with a diagnosis of customer service standards, then supported the bank in preparing communication to this group that would not be stigmatising, and conducted several rounds of cyclical training on how to serve older customers, using geriatric suits.

Philip Morris Polska S.A. and Philip Morris Polska Distribution sp. z o.o. as the first employer in our Dialog Generations programme.

Our client offers jobs to more than 7,000 employees. Four generations at work is a challenge for leaders and team members. Our task was to examine the management of age diversity in this organisation and develop recommendations to improve selected areas.

Philip Morris Polska S.A. and Philip Morris Polska Distribution sp. z o.o. as the first employer in our Dialog Generations programme.

Our client offers jobs to more than 7,000 employees. Four generations at work is a challenge for leaders and team members. Our task was to examine the management of age diversity in this organisation and develop recommendations to improve selected areas.

We have created an innovative online learning platform for silver clients ABCsenior.com. Thousands of students have taken part in courses provided by ORANGE, among others.

ORANGE, which is the market-leading telecom provider, has taken it upon itself during the pandemic to increase education for older customers in order to raise their level of digital competence.

Over the past 10 years, we have carried out hundreds of projects and consulting processes for some of the largest companies in the market and public entities. If you would like to know more examples or how we can help you, please contact us.

Over the past 10 years, we have carried out hundreds of projects and consulting processes for some of the largest companies in the market and public entities. If you would like to know more examples or how we can help you, please contact us.